Help

Shipping, returns and the questions we hear most.

Shipping

US shipping is free on orders of 12 or more decks. Box sets count as the decks inside them: the Stories Box Set counts as 4, the Alice Collector's Box Set and ACES 2.0 count as 2. Smaller orders are calculated at checkout.

Orders ship from Gamblers Warehouse in Grand Prairie, Texas, usually within 24 to 48 hours.

Returns

Questions about an order, a return or an exchange? Email ace@vandacards.com with your order number.

Who prints Vanda decks?

The United States Playing Card Company, the makers of Bicycle.

Are ACES decks really waterproof?

Yes. ACES are 100% plastic, built to survive thousands of hands and the occasional spilled drink.

Is Alice in stock?

Yes. The standard deck and the Collector's Box Set are both shipping now from the Alice page.